About Us
The Prepared Office---your Office Supply Retailer located right in your own backyard, in the Tidewater Area, providing you with both online and offline retail office supplies and furniture. Our huge catalog (over 25,000 items) has become a favorite among office supply buyers nationwide. You are supported by our 36 fully stocked warehouses located throughout the United States and Canada; shipping your ordered supplies overnight right to your office.
Our vast product offerings include, but are not limited to:
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Office Supplies |
Binders & Business Cases |
Our Furniture Lines Include: |
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Calendars & Organizers |
Desk Accessories |
HON |
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Filing & Storage |
General Office Supplies |
MAYLINE |
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Janitorial & Break Room |
Mailroom & Shipping |
ARNOLD |
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Writing Instruments |
Business Machines & Electronics |
INDIANA |
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Computers, Printers & Accessories |
Presentation & Audiovisual |
HERMAN MILLER USED |
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Office Furniture |
Warehouse Furnishings |
HIGH POINT |
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Specialty Items |
Art, Drafting & School Supplies |
MAXON |
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Healthcare Supplies |
Custom Printed Forms |
INTENSA |
…FAST, FRIENDLY, AFFORDABLE
While there are many national chain office supply companies, none provide more consistent customer service and reliability than The Prepared Office (http://www.thepreparedoffice.com/). We provide you with:
FASTEST Ordering Website on the planet
HUGE Furniture Selection
Space Planning with 3D Digital Modeling
Next Day Shipping in the Continental U.S.
We stock your favorite computer, printer, and copier supplies so you don’t need to because you can reliably get them next day. We are the friendliest, customer-oriented company in the nation. We put the “U” in cUstomer first. A simple call to our customer service department and, in minutes, you’ll feel confident that your order will be correct and that you will have your supplies in 24 hours. You can fax, email, order online or call, whichever is easiest and most convenient for you. Our frequent promotional fliers and online promotions are tailored to you and the items your office normally uses.
Customer Service
Give us a call anytime Monday through Friday between 9:00 AM – 5PM EST and see how responsive we are to your needs. We respond immediately to all return requests, there’s no reason for you to inventory merchandise you do not need. And with the, EASY RETURN feature on our website, you can return items and order new ones all within a few clicks.
Shipping
Our delivery service allows us to ship most items to locations in the United States and Canada overnight at no cost to the purchaser. Large items and furniture might incur additional charges. Place your order by Noon EST and you will have your items the next business day. Have multiple locations? NO PROBLEM! You can set up specific shipping destinations for multiple office locations, so all offices get exactly what they ordered the next day. Call our Customer Service department at (757) 989-8907 for more information. All shipments go UPS Ground or freight carrier.
Return Policy
The Prepared Office wants you to be completely satisfied. In the event that one of our products fails to satisfy your need, we will be glad to replace it with another item from our catalog. If you return the unneeded item in the original box with the original packing material, within 30 days of shipping, you’ll receive a credit that can be applied toward your next purchase. For all non-local returns, please call, email, or use our EASY RETURN web page to receive a return authorization number and to schedule a pick-up prior to returning those items. The sooner you call, the sooner we can give you credit.
NO return shipping charges for Account-Holders in good standing within 30 calendar days!
All non-local returns must use a Return Merchandise Authorization or RMA. To obtain an RMA, simply call the Customer Service department Monday through Friday 9:00-5:00 EST at (757) 989-8907 or use the EASY RETURN on our website. To schedule a Pre-Paid UPS pick-up, call 1 800-PICK-UPS. COD return shipments are not accepted; the purchaser is responsible for all shipping costs on the return items.
Return your item to:
The Prepared Office
ATTN: Returns Dept.
11836 Canon Blvd, Suite 300
Newport News, VA 23606
All returned merchandise must be in original condition, and must include all original packing materials, warranty cards (not filled out), manuals and accessories. Items may not be returned if the consumer has damaged them. Items also may not be returned if they have missing pieces. Credit will not be given for items not in their original condition. A restocking fee of 15% will be charged on all items returned after 30 calendar days of receipt of the items.
Payment Instructions
New accounts are designated “prepaid”. A credit card must be used with each purchase either online or over the telephone if you are not approved for terms. We extend credit terms to qualified businesses. In order to obtain credit terms, we require an approved credit application from your company (See below).
When paying invoices or statements, please send a company check payable to….
The Prepared Office
11836 Canon Blvd, Suite 300
Newport News, VA 23606